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Customer Service: 1-855-55-TONER (8-6637)
$4.99 Flat Rate Shipping Promo on all orders Shipped in Quebec. Plus Free Shippng for orders $75 and up

Shipping Information

Rush Delivery - flat rate of: $29.99

• Fast and expedited delivery is available throughout Canada. If you wish to receive your order through expedited delivery please contact us directly at 1- 855-55-TONER (Monday to Friday 9:00 AM to 5:00 PM). One of our friendly customer service representatives will be happy to assist you, and ensure prompt delivery of your order. A final delivery date will be confirmed upon your order being placed and will depend on the order shipping address and third party courier policies.

• Please note: BH toner is happy to provide the expedited shipping option for your convenience but is limited to the policies & operations of the third party courier. BH toner shall therefore not be held reliable for any delays in shipment caused by the contracted courier. In the event that your order was not delivered within the time allowed for expedited shipping, please contact us immediately and we will contact the contracted courier within the soonest possible time to ensure prompt delivery of your order.

Order processing time

• Any order placed Monday to Thursday between 8:00 AM – 2:00 PM will be shipped same day. Orders placed after 2:00 PM or on Friday, a holiday or during the weekend will be shipped the next business day.

• Orders will only be shipped once all items have been gathered. Items will not be shipped individually.

Order delivery time

• Please allow 2 – 7 business days for regular non-expedited shipment


Shipping address

• Please make sure to provide an accurate shipping address including apartment/suite # and a postal/zip code, to avoid any delays in your shipment.

• In the event you have provided the wrong or incomplete shipping address when placing your order, and it has already been shipped, there will be an additional shipping fee charged to your credit card. Please allow sufficient delivery time to receive your order since your package has been placed for address verification, thus further delaying delivery.

Additional shipping notes

• We do not ship to P.O. boxes, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories outside the contiguous U.S.

• We do not ship to international countries.

• A contact person must be available between 8:00 AM – 5:00 PM during regular business days at the address provided with your order, to receive, verify and sign the order.

I did not receive my order

• If you have not received your order within 2 weeks of the shipping date and have provided the correct and complete shipping address, and where a person was available to receive your order between 8:00 AM – 5:00 PM, please contact us immediately click here. BH Toner will either issue you a full refund on your purchase, in which case you will be responsible for returning the product to BH Toner in the event it was delivered to you at a later date, or reship the item you ordered with expedited shipping, at no cost to you.

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