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Customer Service: 1-855-55-TONER (8-6637)
$4.99 Flat Rate Shipping Promo on all orders Shipped in Quebec. Plus Free Shippng for orders $75 and up

Returns & Exchange

Wrong items were delivered

• Please inspect your order upon delivery to make sure it is what you have ordered.
• In the event you have received an item which you have not ordered, please contact us immediately click here, we will send you a return shipping label to have the item returned to us. Returned shipping fees will be paid by BH Toner.
• BH Toner will ship out the correct item to you with expedited shipping, at no cost to you.



Shipping damage or defective items

• In the event of receiving an item which has been damaged during transit or the item proves to be defective, please have your invoice on hand and contact us immediately click here, thereupon we will send you a return shipping label to be attached to the item for return. Return shipping will be paid by BH Toner.
• We will exchange your defective item up to one year from the date of purchase!
• BH Toner will either issue you a full refund on your purchase, or reship the same item you ordered with expedited shipping, at no cost to you.
• The tampering of any BH Toner product by any person(s), other than by a BH Toner representative, voids all warranties and releases BH Toner from all liability.

BH Toner’s liability shall be limited to replacement or reimbursement as stated above. This warranty is exclusive and in lieu of all other warranties expressed or implied.



Other returns

• If you wish to return an item for any reason other than the above mentioned, please do not hesitate to contact us to arrange for a return click here.
• Items must be returned 100% complete in its original packaging including all manuals and other accessories.
• Such returns must be received by BH Toner within 30 days of the purchase date.
• BH Toner shall not be responsible for any return shipping cost.
• BH Toner will issue you a refund for your purchase within 14 days of receiving the item at its location.

• BH Toner reserves the right to withhold 10% of the total purchase amount for restocking, processing and handling.

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